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I-Evolve Inc. Business Technology Services Consultant
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Meet The Team

Last Meet The Team News

Meet The Team : Dave

Dave  joined the I-Evolve Team in August 2008. Coming on board as a Systems Engineer, Dave’s knowledge and skills quickly advanced him to the position of Senior System Engineer – Data Center lead. Dave currently holds the position of Operations Manager. His knowledge and certifications allow him to quickly fix customer’s issues. He holds certifications in  Citrix XenServer, Citrix XENDesktop, Cisco, Juniper and HP. These competencies have allowed to him to stay informed on the latest technologies to better serve our clients.

What got you interested in technology originally. Is there a story behind it?

Growing up I always enjoyed taking things apart to understand how they really worked. In high school our school offered a television production track. We would put on a TV show each morning for the school and I was able to learn various aspects of technology from television cameras to computer based editing systems. When I entered college as a media productions major, I found that it wasn’t the right fit for me so I decided to change to a business track and entered the school of management at UB for management information systems.

What is one of your hobbies outside what you do at I-Evolve?

Outside of I-Evolve, I enjoy being able to spend time with my wife and daughter. I’m also a huge baseball fan and play on a softball league. I am a die-hard Boston Red Sox fan too!

What has been a big change in technology you’ve seen since you started working?

The biggest change in technology is virtualization. It is truly amazing that we have been able to consolidate so much into so little and decrease our footprint.

Can you share any success stories of something you’ve done for an I-Evolve customer that you’re particularly proud of the results?

One success story that comes to mind was for a customer whose environment was very old and inefficient. Their environment was not allowing them to perform their jobs to their full capacity and we were able to transform their environment. With virtualization and moving them onto the cloud, their issues were resolved. They now have a stable environment which allows for much greater productivity.

Meet The Team : Nate

I have been working for I-Evolve for 3 years now and learned a great deal over that time. I started here with a strong background in end user support and system administration.  Over that time my technical knowledge base has expanded significantly allowing me to support a wide variety of technologies. These include Microsoft Servers, wireless technologies, networking, virtualization, disaster recovery and backup solutions.

What got you interested in technology originally. Is there a story behind it?
I was first interested in computers when I took a programming class in High School. I began tinkering around with everything related to them and took an interest in web design. I became the person everyone came to for help with computer problems. I have been have been doing it ever since.

What is one of your hobbies outside what you do at I-Evolve?
One of my hobbies is running. I am a member of two local running clubs and run in multiple races every year. I also enjoy traveling and find going for a long run around a new city is a great way to see things you normally wouldn’t.

What has been a big change in technology you’ve seen since you started working?
The advancement in mobile technologies has been incredible. The computing power, battery life, screen resolutions and applications have advanced so much in a short amount of time. There are so many things you can do from just your phone that I would not have imagined being possible even 5 years ago.

Can you share any success stories of something you’ve done for an I-Evolve customer that you’re particularly proud of the results?
I was able to setup a wireless network that covered the entire facility for a customer. With this network I was able to provide an assortment of wireless solutions to improve efficiency and add flexibility their manufacturing process.

Meet The Team : Christy

Christina joined the I-Evolve Team as a Services and Support Assistant in October 2010 and was promoted to Customer Service Administrator in August 2013. Christina is an integral part of the team at I-Evolve. Her duties include assisting the sales and technical teams, providing guidance on customer service best practices and helping to implement I-Evolve policies and procedures. Additionally, Christina works directly with customers to ensure they receive the best service possible.

What got you interested in customer service originally? Is there a story behind it?

I’ve always enjoyed customer service because I enjoy interacting with clients and making sure they’re getting the best experience possible. I worked as a server throughout college where I discovered my strong people skills and knew I wanted a career where I could work directly with clients. I love being able to do that every day at I-Evolve to make sure our clients are satisfied!

What is one of your hobbies outside your time at I-Evolve?

Outside of my I-Evolve, one of my main hobbies is to travel. I especially love taking cruises because you’re able to see so many beautiful places all within one vacation. Earlier this year I was able to go zip-lining in St. Thomas-it was awesome!

What have you learned about technology since working at I-Evolve? Has it changed anything in your daily life?

I think the main thing that I’ve learned is the true importance of technology within an organization. The amount of time and money that can be saved by having a good IT solution in place is remarkable. For me, I love the fact that today’s technology allows me to have access to my data wherever I am… which means I have the ability to work from home if it’s a super snowy Buffalo day!

What do you enjoy most about working at I-Evolve?

The people- without a doubt! Both my team members here at I-Evolve and the great clients I get to work with on a daily basis make me look forward to coming to work each day.

Meet The Team : Jon

Jon joined the I-Evolve Technical Services Team as a Systems Engineer in May 2014. His skills as a Systems Engineer include all Microsoft operating systems, Networking, Linux, SQL Database Servers, E-Mail and Web Servers and Information Security. Jon’s previous experience in customer service and quality assurance make him a great contributor to our team and we look forward to him expanding his knowledge and expertise.

What got you interested in technology originally? Is there a story behind it?

I have had a computer since I was 5 or 6 years old and always enjoyed using it. I really started to get serious about technology when my brother started going to school for computer programming and I would watch him work on his school projects. I studied Network Administration in college and have been hooked since then.

What is one of your hobbies outside your time at I-Evolve?

Outside of work, the majority of my time is spent with my kids – doing anything from sports practices to just hanging out and watching movies together. Other than that I am just a huge sports fan so I spend most of my time when I’m not with my kids watching sports.

What big change in technology have you seen since you started in the field?

I am relatively new to the field of technology as far as my professional career. I can say that in my lifetime, I have seen many major changes. My first computer ran on a DOS 3.3 operating system and I have had every version of Windows that has ever been released. It’s an exciting field to be in.

Can you share any success stories of something you’ve done for an I-Evolve customer that you’re particularly proud of the results?

I can’t say that there has been any one specific thing that stands out to me. I consider myself successful anytime I can help a customer solve whatever issue they are having. The jobs I enjoy the most are the ones where I need to research the issue and learn something new myself. I value any opportunity to learn new things and help our customers. After all, the best thing about technology, in my opinion, is that there is always something new to learn.

Meet The Team : Ashley

Ashley joined the I-Evolve Team as a Services and Support Assistant in April 2014. With a strong customer service background, Ashley is a great addition to I-Evolve! She’s the first person you’ll see when you visit our Buffalo office, and she will always greet with you a smile. In addition to supporting our sales team, her responsibilities include checking in periodically with all of our customers, so if you haven’t had the pleasure of speaking with her yet, you will soon!


What got you interested in customer service originally? Is there a story behind it?

I just kind of fell into customer service, but it worked really well for me and I loved it right away.  I have always been a social person and enjoy talking to people, so being involved in customer service feels right to me.  Although I have worked in many different fields, I have always held positions in customer service and have definitely found my niche.

What is one of your hobbies outside your time at I-Evolve?

My favorite hobby is reading, I will read almost anything and can’t remember ever picking up a book I did not want to finish.  I would have to say my absolute favorite books are mysteries, the kind you can’t put down.

What have you learned about technology since working at I-Evolve? Has it changed anything in your daily life?

I have learned so many things, too many to list! I think the most important thing I have learned is how much more convenient it can make your life, at both work and at home.  Technology allows you to have so much information at your fingertips at all times.  There are many services, such as i-Communicate VoIP and Hosted Desktops, that can make it easy and convenient for an employee to work from home if needed, which in my opinion, is pretty awesome.

It has changed my daily life quite significantly, at I-Evolve we work with new technologies every day.  In this growing field there is so much to learn and that amount grows each day, it’s pretty exciting!

What do you enjoy most about working at I-Evolve?

What I enjoy most about working at I-Evolve is I-Evolve; the company is wonderful and everyone who works here is great, not to mention our wonderful customers.  Since my first day, I have felt so welcomed and I have learned so much, it took almost no time at all for me to feel like part of the team.  I feel very lucky to have found my place here!

Meet The Team : AJ

AJ joined the I-Evolve Team as a Systems Engineer in April 2014. With a strong networking background and Network Administrator experience for multi-site companies, AJ is a great addition to I-Evolve! His knowledge of VPN, multi-layer security, active directory, dns, VLAN solutions and advanced features of Microsoft Server  have allowed him to provide our customers with best of class solutions. At I-Evolve, AJ focuses on our Hosted i-Communicate VoIP solution. He is responsible for system installation, troubleshooting and training for our clients.  His great customer skills receive many compliments from our customers!

What got you interested in technology originally? Is there a story behind it?

My love of technology started when I was a kid. We were one of the only families in the neighborhood with a computer. Since then I have always been working with them and trying to learn everything that I could. My interest took off in high school where I took a sequence in technology and won the “most likely to succeed in technology” award, which encouraged me to pursue it further.

What is one of your hobbies outside your time at I-Evolve?

I love to CrossFit.  Before starting it, I had been a power lifter and always in the gym, but school, work and marriage didn’t give me the time I needed to stay in shape. I started CrossFit in June of 2013 and was 245 pounds. I went on a strict diet and went to CrossFit classes at least 3 times a week – it is always different so I never get bored. By October of 2013 I was down to 183 pounds. I couldn’t be happier with the results.

What big change in technology have you seen since you started in the field?

Datacenter / Virtualization. I say this because as you go through school and learn about the technology, there is not much opportunity to see an actual datacenter. Now that I am at I-Evolve and sit just a few feet away from one, I am able to experience this first hand and have learned how truly powerful they really are.

Can you share any success stories of something you’ve done for an I-Evolve customer that you’re particularly proud of the results?

I feel the same satisfaction whether working on a small support ticket or a large scale project. With each, I always feel great that we’re helping solve customers issues so they can get their jobs done as well. One of our recent VoIP customers had been experiencing a great amount of QoS (quality of service) problems with their network. I replaced their router and switch which eliminated their issues and the customer is extremely pleased. A larger project I’ve worked on has an existing network that is divided into approximately 100 VLANs. With the help of other I-Evolve engineers, we are flattening the network to only a few VLANs which will drastically increase speed, scalability and reliability. It feels good to be a part of that.