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Meet The Team

Last Meet The Team News

Meet the Team: Alex

Short history/bio. Tech Knowledge & Experience?

I Grew up in Olean NY, lived in Columbus Ohio form 2002-2008, where I started college and worked Tech Support for Apple, and Verizon DSL and Fios, before moving back to NY in the Buffalo Area. I had worked other various I.T. jobs until I was laid off in 2010 and decided to return to school and finish my Associates Degree in Computer Network Systems. After graduation I found employment working in I.T. for a local Copier provider where I spent three and a half years before coming to i-Evolve.

What got hat is one of your hobbies outside what you do at I-Evolve?you interested in technology originally. Is there a story behind it?

Growing up one of the first memories I have of using a computer was in elementary school using Apple II computers and having to put in the program to run on the computer, writing a simple command, all to see a triangle draw a circle on the screen. I have been fascinated with technology and the science behind it ever since

What is one of your hobbies outside what you do at I-Evolve?

Besides spending time with my wonderful daughter, I’ve been playing guitar from almost 16 years, I’m also a very active photographer, ranging from taking landscape, urban/city photography, however my favorite is astro-photography.

What has been a big change in technology you’ve seen since you started working?

All of it as technology is always changing and evolving.

Can you share any success stories of something you’ve done for an I-Evolve customer that you’re particularly proud of the results?

I’m rather modest so I don’t really have what I consider a success story, I just try to do what I can to resolve the customers issues and make them feel that someone does care about fixing their I.T. issues.

Meet the Team: Tracy

Tracy Derrett joined the I-Evolve Team as a Services and Support Assistant in February 2015. Her customer service background and strong people skills made her a great addition to the team! When you call or visit our Buffalo office, she’ll be the first person you speak with. In addition to being the first point of contact for our clients, she also plays a key role in assisting our sales team and is always following up with clients to make sure they’re satisfied.

What got you interested in customer service originally? Is there a story behind it?

I have always enjoyed working in the customer service field because I enjoy communicating with customers and helping them out in the best way I can. I have always worked in the customer service field, such as working as a hostess throughout college really helped me discover what to pursue my career in. Communicating and helping people out with any issues or questions they may have is exactly what I am able to do at I-Evolve, it was the perfect fit!

What is one of your hobbies outside your time at I-Evolve?

Outside of I-Evolve, one of my main hobbies is to go swimming or doing any water activities during the summer season. I love spending warm summer days with my friends by the pool or doing fun activities such as jet-skiing or boating.

What have you learned about technology since working at I-Evolve? Has it changed anything in your daily life?

One of the main things that I’ve learned is how much information can be stored in the cloud. I was amazed to learn that all your information can be stored in a way that you can simply retrieve it back if anything would have had happened to your PC/Laptop. It has become such a life saver to so many people; technology has really improved over time it’s amazing.

What do you enjoy most about working at I-Evolve?

I enjoy the people I work with and the great clients we have here at I-Evolve. I feel like were a big family at work, and it’s a great feeling to work with such wonderful people!

Meet The Team : Robert

Robert started out working in Graphic Arts around 1999 and then moved into Information Technology. He is mostly self-taught and says he cannot help but to feed the need to always learn about technology. Robert holds industry certifications from CompTIA, Cisco, Cyberoam.

What got you interested in technology originally. Is there a story behind it?
As a kid I always enjoyed taking electronic devices apart and making other things from them. I spent a lot of time working on RC cars and computers. After working with MS DOS and BASIC I was hooked on the PC. From that point I dove into computer networking and just followed my interests.

What is one of your hobbies outside what you do at I-Evolve?
I enjoy getting out in the woods and riding four wheelers with the family. It is nice to get outside and camp or fish. I also like to tinker with electronics and two-way radios. One project I started at home is an automation system using a Raspberry Pi and using it to control lights and things around the house.

What has been a big change in technology you’ve seen since you started working?
I think the biggest change in technology that I have seen is that the tech toys and computers have made it into everyone’s home. The Internet has gone from an experiment to a connection to every household. So much information is available at our fingertips.

Can you share any success stories of something you’ve done for an I-Evolve customer that you’re particularly proud of the results?
At one of my previous employers I was involved in moving their NOC and data center to a new facility. A lot of effort went into wiring, configuring equipment and installing new hardware. For me, working on a project like that and being involved from an empty building to a finished data center was amazing.

Meet The Team : Emmanuel

I was introduced to computers at a young age, back when an Intel 386 40MHz processor was cutting edge. I remember learning DOS commands to play space invaders and pitfall, all loaded from 5 ¼ floppy disks. Since then I was always interested in computers. During high school I took some computer programming classes in Pascal and later C++, in which I excelled. I knew then that I was going to pursue a career in the field. I went on to graduate from Buffalo State College with a degree in Computer Information Systems and have been working at I-Evolve for almost 5 years.

What got you interested in technology originally. Is there a story behind it?
When I was introduced to computers they were not common and very expensive. My dad had them at his office and when I’d get to come visit, I’d get to tinker with them. Computers were something totally new to me and I was intrigued from the start. A few years later, we had one in our home. I would take it apart and put it back together, learning how pieces fit together and what piece of hardware did what. Over the years as computers and technology evolved, I’ve always tried to keep up with it.

What is one of your hobbies outside what you do at I-Evolve?
I play pick-up street hockey every Saturday and I play softball in a bar league during the summer.

What has been a big change in technology you’ve seen since you started working?
Increasingly small, more powerful hardware has been a big change. I’m a fan of small devices like the Raspberry PI. It’s basically a server the size of a credit card powered by microUSB.

Can you share any success stories of something you’ve done for an I-Evolve customer that you’re particularly proud of the results?
One of our customer’s websites was hosted on an outdated legacy platform. The server needed to be shutdown for many reasons but mostly because of how outdated it was. The customer was put in a difficult position, since they had not budgeted the unexpected cost of upgrading the website to a new platform. I did some research and found that we could migrate the website to a modern server without having to change the website platform. This allowed the old server to be shut off and gave the customer time to plan and budget the future upgrade they required. The customer was very pleased with the results.

Meet The Team : Tracey

Tech Knowledge & Experience?
Started off in 1988 as a data entry clerk, became the computer operator for an IBM System 36, from there the networking technology started. I am a hands on, self-taught person. Always willing to do and learn something new. I also enjoy meeting and working with different customers.

What got you interested in technology originally. Is there a story behind it?
When I was in ninth grade my Uncle asked me what I wanted to be when I graduated from high school. I said I always wanted to be a nurse; he suggested getting into computers. I thought it sounded interesting so I looked further into it.

What is one of your hobbies outside what you do at I-Evolve?
Outside of I-evolve, one of the main things I like to do with my time is spend it  with my family(especially my grandsons) and friends. I wasn’t sure about being a Grandmother; however it is one of greatest gift a person can be given.

What has been a big change in technology you’ve seen since you started working?
It has been constantly changing and growing within the past 10 years, going from Dos 3.1 to Windows 95 and now Windows 8.1. What amazes me is when I was in high school my computer teacher said that we would be able to shop from our computer and use our phones while driving in a car. Today we can do all that and more. The cloud is what I feel is the biggest improvement for our customers today.

Can you share any success stories of something you’ve done for an I-Evolve customer that you’re particularly proud of the results?
When I am able to fix an issue and the customer is grateful; that is when I feel good and I know I have done my job well.

Meet The Team : Josh

Josh attended SUNY Fredonia, graduated with a Systems Engineering Degree and a minor in Business Administration. Did an internship with Core101 my Junior year of college. Graduated and started working for the Buffalo Public School District. 8 months into the job I realized I needed to be challenged more. Applied for a position at I-Evolve and could not imagine being anywhere else.

What got you interested in technology originally? Is there a story behind it?

Ever since I was little I was fascinated by computers. I would always take them apart and put them back together. Once I got a little older I began to teach myself html, from there it switched to c++ and Visual Basic. I graduated college with all of my programming skills and ended up being run down from the past 4 years of programming. I decided to stick with networking and that brought me to where i am today.

What is one of your hobbies outside what you do at I-Evolve?

Relaxing is the best hobby to have. I can relax anywhere but my favorite places are on the beach, on the lake or in my tree stand in the woods.

What has been a big change in technology you’ve seen since you started working?

Cloud computing is evolving in the technology world. Everyone knows about it but not many understand it yet. It will be the future, if you’re interested I know a great company that offers the services.

Can you share any success stories of something you’ve done for an I-Evolve customer that you’re particularly proud of the results?

First Niagara Center free WiFi project with 50+ access points to light the entire arena up with wireless internet.